- What are the strengths and weaknesses of your business?
Strength:
Technical Expertise: Tech911 likely has a team of skilled technicians who can troubleshoot a wide range of computer issues.
Local Presence: Being in Terrace, the business can offer prompt and personalized service to local customers.
Customer Service: Establishing strong relationships with clients through excellent customer service can be a significant strength, leading to repeat business and positive word-of-mouth referrals.
Flexibility: Being a smaller, local business, Tech911 may have the ability to be more flexible in terms of scheduling and tailoring services to meet individual customer needs.
Specialization: If Tech911 focuses on specific niches within computer services, such as home users, small businesses, or specific software/hardware, it can carve out a dedicated customer base.
Weakness:
Limited Reach: As a tech company in Terrace, may limit the customer base compared to businesses located in larger urban centres.
Competition: Depending on the market saturation, Tech911 may face competition from larger tech companies or other local computer service providers.
Resource Constraints: As a smaller business, Tech911 might have limited resources compared to larger competitors, which could impact marketing efforts, technological capabilities, and scalability.
2.Where would be the physical location for your business?
Tech 911 is focusing on providing royal customer service to our clients by serving in their location. Tech 911 is doesn’t have physical location as per the current plan and method of operation.Tech911 is always happy to help customers where they are at the right time.
3.Do you have an intention to expand your business? If yes, how do you measure the potential growth of your company?
Tech 911 is a technology based company in a market with high demand for tech support definitely tech 911 has plan to expand services in Digital marketing and server supports incurrent coming year.
4. What Specific hardware repair service does the business offer, and are there any limitations or specialities?
Computer Diagnostics and Repair: Comprehensive diagnostic services to identify hardware issues, followed by repairs which can include replacing or fixing components like hard drives, SSDs, motherboards, power supplies, and RAM modules.
Desktop PC Builds and Upgrades: Custom building desktop PCs for specific needs such as gaming, graphic design, or video editing. Upgrades can include installing larger or faster storage drives, adding RAM, or upgrading the graphics card.
Operating System Service: Changing operating systems and formatting pc with by installing new operating systems which helps smooth running of computer and easy using for customers.
5.Are there specific criteria for eligibility for discounts and how are they applied to customers?
Tech 911 offers different packages for payments like Monthly subscription, Annual subscription and daily service charges as modern tech related company tech 911 is committed to service our customers product in affordable pricing. The 911 is excited to provide discounts for subscribing customers as token of Thanks for being a trusted customer. As community considered company tech911 will be helping and providing special pricing for categories of people based on municipal directory.